Frequently Asked Questions
Everything you need to know to plan your perfect event.
What is the standard shipping time for event decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Can I return items if they don't match my wedding theme?
Yes, we offer a 30-day return policy on all unused and unopened items in their original packaging. Please note that custom-made or personalized items are final sale.
Do you offer bulk discounts for large event planners?
Absolutely! We provide tiered wholesale pricing for bulk orders. Discounts are automatically applied at checkout for qualifying quantities of linens, chair covers, and centerpieces.
Are your table linens machine washable?
Yes, most of our polyester and satin linens are professional-grade and machine washable. We recommend a gentle cycle with cold water and low-heat drying to maintain fabric integrity.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay installments for flexible payment options.